No need to follow up with donors about expired cards or other donation issues. GivingFire includes a complex donation failure system to repair donations in any scenario imaginable. We follow up with donors, retry donations, and when necessary guide donors through the donation repair process. We even cover unusual scenarios other donation platforms don't track, including ACH returns after an initial approval, credit chargebacks, and bank software failure.
With over 90% of donations successfully repaired, you can rest easy knowing that recurring donations are taken care of. Still want to check on recurring donations? GivingFire's recurring report and automated weekly emails include information donations currently in the repair process so you can follow up too.
Donors can view their donation history, update gifts, add pledges, and more.
Save 40-60% of monthly cost by having donors cover processing fees.
Accept and track individual giving pledges to build better annual budgets.
Celebrate donors, not just donations, by highlighting donor activity.